Saturday Jun 15th

Medallia Launches Four Breakthrough AI Innovations
At its Experience ‘24 conference, Medallia, Inc. announced four ground-breaking innovations that will fundamentally alter the way organizations can personalize customer and employee experiences. Medallia, Inc. is the global leader in customer and employee experiences.     Us ...
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Digital deepfakes and the search for authenticity
The potential for Deepfakes to sway public opinion and influence outcomes is raising alarm throughout the cyber community. Deepfakes and generative technologies make it easy for manipulators to create and distribute realistic videos in which they say or do something that never actually happened.
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Increasing adoption of AI in companies driven by early adopters
New research commissioned by IBM found that about 42% of enterprise-scale organizations (over 1,000 employees) surveyed have AI actively in use in their businesses. Early adopters are leading the way, with 59% of responding enterprises already working with AI intending to accelerate and increase inv ...
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Appointments & Announcements
    MMA Global, the leading global trade association for marketers announced the appointment of Rohit Dadwal as its APAC Chief Executive Officer (CEO) and Global Head of Smarties Worldwide, the prestigious marketing awards program.   With an illustrious career marked by visionar ...
AI ushers in era of intelligent CX, fuels massive industry transformation
Zendesk, Inc. today released its annual Customer Experience(CX) Trends Report, the findings of which signal a rapid transition towards intelligent CX. In this era, the shift to AI-driven service will create a big divide between companies who use AI to create the best customer experiences and those t ...
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